FAQ

FAQs (Frequently Asked Questions)

Who We Are 

We are an ISS (Individual Support Services) provider of mental health services to children ages 5-20 and families with mental health issues. By mental health, we are referring to behavioral:  Attention Deficit Disorder (ADD), Attention-Deficit/Hyperactivity Disorder (ADHD), Autism, Obsessive Compulsive Disorder (OCD), Obsessive–Compulsive Personality Disorder (OCPD), and  Pervasive Developmental Disorders (PDD) to name a few.

Our Location

We are located in East Orange, NJ.

Counties We Serve

Essex, Union, Middlesex, Passaic, Morris, Hudson, Bergen

PARENTS / GUARDIANS

What insurance do I need to have?

We only accept clients with Medicaid at this time.

What is the process of getting you to work with my child?

If you, as the parent or guardian, notice any behavioral changes in your child that causes concern, contact Perform Care (1-877-652-7624). They will do a triage/questionnaire, followed by a thorough clinical assessment of your child. Upon approval, they will contact the local referring agencies for professional assistance. The local agencies will then refer your child to our program if you reside within the counties we serve.

What generally takes place at the first appointment?

The Clinician or Behavioral Assistant will perform an assessment, engage both the parent and child, and disburse pertinent information such as what to expect along with the frequency of visits.  The Clinician will also present forms and agreements for parent signatures.

Do your Clinicians / Behavioral Assistants have any certifications? How can I trust them?

Clinicians have Sociology degrees with an LSW (License in Social Work). Both Clinicians /Behavioral Assistants have extensive training in Behavioral Counseling to ensure that the interaction with your child is effective and professional.

Are there any expenses the parent needs to cover?

All expenses are covered by Medicaid.

How will my child benefit from your services?

Our Clinicians / Behavioral Assistants will teach your child to be more self-sufficient and productive by utilizing strategies such as role play, active listening, modeling and other distinctive methods.  One of our main goals is to educate our clients to follow proper instructions that will result in self-care by employing instrumental ADL (Active Daily Living) techniques.  In our program, your child will learn the following skills to enable them to live independently within the community:

  • Using a telephone
  • Washing dishes
  • Preparing a simple meal
  • Changing bed linens
  • Managing money
  • Dressing themselves
  • Being aware of danger

Does the parent benefit from the program as well as the child? 

The parent(s) benefit from our program by learning our methods along with the child so that reinforcement would be easier, which will ultimately alleviate some of the challenges and decrease stress levels.

REFERRING AGENCIES

What is the process of getting you to work with a particular child?

Referring agencies will need to fill out the “Referral” contact form.

GENERAL QUESTIONS

I’m interested in working for your company. How do I find know if there are any openings?

We generally post ads in the newspaper and/or online if we have job openings.

How can I apply?

Our ads will have instructions on how to apply.

What is the compensation?

All workers are Independent Contractors. We do not offer health insurance. Our workers are compensated bi-weekly (every 2 weeks). It should also be noted that Independent Contractors are responsible for paying their estimated taxes (via 1099), paying into social security and unemployment benefits. It is not the responsibility of the employing agency.

What is the best way to contact your company and how soon will I receive a response?

You may contact us either by telephone or email. You will a response between 24-48 hours.